//async block that is able to make another call to an agent
//endpoint - phone number of the agent
//userInfo - information about the customer
async block TalkToAgent(endpoint:string, parentId:string, userInfo:string) {   
start node root {
    do {
        //make call to agent
        #connectSafe($endpoint);
        //give agent call disposition and ask if agent is ready to accept call
        #sayText("Hi, this is Dasha AI bot. I have a customer who wants to talk to you right now.");
        #sayText("This is what we've already discussed with customer: " + $userInfo);
        #sayText("Are you ready to accept the call?");
        wait *;
    }
    transitions {
        yes: goto accept on #messageHasSentiment("positive");
        no: goto decline on #messageHasSentiment("negative");
    }
}